Terms & Conditions
Effective Date: 1/06/2026
Welcome to COMPND Coaching. By purchasing a membership, booking a session or using our facilities, you agree to the following Terms & Conditions.
Memberships
* Memberships are subject to a two-month written notice period for cancellation.
* Membership fees must be paid on time and in accordance with your chosen payment plan.
* Memberships are non-transferable and may only be used by the named member.
Bookings
* All classes, personal training sessions, HYROX simulations and youth sessions must be booked in advance through our booking system where applicable.
* Places are subject to availability.
Refunds
* Payments for memberships, classes, events and programmes are generally non-refundable.
* If you experience a problem with your booking or purchase, please speak to a member of the COMPND Coaching team. We will always consider individual circumstances and aim to reach a fair solution where appropriate.
Health & Safety
* Members are responsible for ensuring they are medically fit to participate in exercise.
* Any injuries, medical conditions or changes to your health must be declared before taking part in a session.
* Members should follow all coaching instructions and use equipment responsibly.
* COMPND Coaching reserves the right to refuse participation where it believes doing so is necessary for the safety of the individual or others.
Youth Programme
* A completed parent/guardian registration and consent form is required before participation.
* Parents or guardians must ensure all medical information is accurate and notify coaches of any illness or injury before each session.
* A parent, guardian or nominated responsible adult must remain contactable throughout each session and collect their child promptly at the end.
* Photography and video consent will only be given where authorised by the parent or guardian.
Personal Belongings
* Personal belongings are brought onto the premises at the owner’s risk.
* COMPND Coaching accepts no responsibility for loss, theft or damage to personal property.
Conduct
* We are committed to providing a welcoming, respectful and supportive training environment.
* Abusive, threatening, discriminatory or unsafe behaviour will not be tolerated and may result in removal from a session or termination of membership.
Photography & Social Media
* Photographs or videos may be taken for promotional purposes where appropriate consent has been obtained.
* Consent can be withdrawn at any time by contacting us.
Changes to Timetable
* COMPND Coaching reserves the right to amend coaches, class times, timetables, programmes or facilities where necessary.
* We will endeavour to give reasonable notice of any significant changes.
Limitation of Liability
Participation in physical exercise carries an inherent risk. While COMPND Coaching takes all reasonable steps to provide a safe training environment, participants attend sessions at their own risk. Nothing in these Terms & Conditions excludes or limits liability where it cannot legally be excluded under UK law.
Contact
If you have any questions regarding these Terms & Conditions, please contact:
COMPND Coaching
Email: compnd.hyrox@mail.com
By booking or attending a session with COMPND Coaching, you confirm that you have read, understood and agree to these Terms & Conditions.
Privacy Policy
Effective Date: 1/06/2026
At COMPND Coaching we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us or use our services.
1. Who We Are
COMPND Coaching
Email: Dan.compnd@mail.com
COMPND Coaching is the Data Controller responsible for your personal information.
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2. Information We Collect
We may collect the following information:
* Name
* Email address
* Telephone number
* Date of birth
* Emergency contact details
* Health and medical information relevant to participation
* Payment information (processed securely by third-party providers)
* Booking information
* Attendance records
* Marketing preferences
* Website usage data, including cookies and analytics
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3. How We Use Your Information
We use your personal information to:
* Manage memberships and bookings
* Deliver coaching services
* Communicate about classes, events and updates
* Respond to enquiries
* Process payments
* Maintain health and safety records
* Provide customer support
* Improve our services
* Meet legal and regulatory obligations
* Send marketing communications where you have chosen to receive them
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4. Health Information
Some services require us to collect limited health information to ensure your safety during exercise.
This information is treated as special category data under UK GDPR and is only processed where necessary and with an appropriate lawful basis.
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5. Children’s Information
Where a child participates in our youth programmes, personal information will be collected from a parent or legal guardian.
We only collect information necessary to safely deliver our services.
Parents or guardians are responsible for providing accurate information and updating us if circumstances change.
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6. Photography and Video
Photographs and videos may occasionally be taken during classes or events for promotional purposes.
Where appropriate, we will obtain consent before using identifiable images. Consent is requested for miners under their specific consent form.
You may withdraw your consent at any time by contacting us.
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7. Marketing
We may send newsletters, promotions and updates if you have opted in to receive them.
You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us directly.
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8. Sharing Your Information
We do not sell your personal information.
We may share information with trusted third parties where necessary to operate our business, including:
* Booking and membership software providers
* Payment processors
* Professional adviser
* Emergency services where required
* Legal or regulatory authorities where required by law
These providers are required to protect your information appropriately.
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9. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
Only authorised personnel have access to your information.
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10. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations.
When information is no longer required, it will be securely deleted.
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11. Cookies
Our website may use cookies to improve your browsing experience and understand how visitors use our website.
You can manage your cookie preferences through your browser settings.
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12. Your Rights
Under UK data protection law, you have the right to:
* Access your personal information
* Request correction of inaccurate information
* Request deletion of your information where appropriate
* Restrict or object to certain processing
* Withdraw consent where processing is based on consent
* Request a copy of your personal information
* Lodge a complaint with the Information Commissioner’s Office (ICO)
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13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
COMPND Coaching
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14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website and will take effect from the date shown at the top of this policy.
Accessibility
Accessibility Statement
Effective Date: 1/06/2026
At COMPND Coaching, we are committed to making our services and facilities as accessible and inclusive as possible for everyone, including people with disabilities.
We aim to ensure that all clients, members, and visitors can access and enjoy our services safely and comfortably.
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1. Our Commitment
We strive to:
* Provide an inclusive and welcoming environment for all participants
* Make our website easy to use and navigate
* Ensure our communications are clear and accessible
* Support individuals with a wide range of physical, sensory, and cognitive needs
* Make reasonable adjustments wherever possible to support participation in our services
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3. Gym and Facility Access
We are committed to making our training environment as accessible as possible. Our entrance and facility’s are easily accessible and on ground floor level
We will make reasonable adjustments where we can, which may include:
* Adapting exercises to suit individual needs
* Providing alternative equipment or training options
* Allowing additional time or support during sessions
* Offering guidance for safe participation based on ability level
If you have specific access needs, we encourage you to contact us before attending so we can support you appropriately.
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6. Contact Us
If you need assistance or would like to discuss accessibility requirements, please contact:
COMPND Coaching
Email: Dan.compnd@mail.com
We will do our best to respond promptly and support your needs.
Refund policy
Refund & Cancellation Policy
Effective Date: 1/06/2026
At COMPND Coaching, we are committed to providing high-quality coaching and services. Please read our refund and cancellation policy carefully before purchasing a membership, class or programme.
Memberships
All memberships require two months’ written notice to cancel.
Your membership will remain active during your notice period, and membership payments will continue as normal until the end of the two-month notice period.
Cancellation requests should be submitted by email to the COMPND Coaching team.
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Classes, Sessions & Programmes
Payments made for classes, personal training sessions, HYROX simulations, youth programmes and other booked services are non-refundable.
If you are unable to attend a booked session, any rescheduling will be subject to availability and the terms of your booking.
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Exceptional Circumstances
We understand that unforeseen circumstances can arise. If you experience an issue after purchasing a membership or session, we encourage you to contact us directly.
While refunds are not normally offered, we will always review individual circumstances and do our best to find a fair and reasonable solution where appropriate.
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Changes or Cancellations by COMPND Coaching
If COMPND Coaching needs to cancel or reschedule a session, class or event, we will offer an alternative session or another suitable solution wherever possible.
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Contact Us
If you have any questions regarding this policy or wish to discuss your membership or booking, please contact us directly.
COMPND Coaching
Email: compnd.hyrox@mail.com
Terms and conditions
Terms & Conditions
Effective Date: 1/06/2026
Welcome to COMPND Coaching. By purchasing a membership, booking a session or using our facilities, you agree to the following Terms & Conditions.
Memberships
* Memberships are subject to a two-month written notice period for cancellation.
* Membership fees must be paid on time and in accordance with your chosen payment plan.
* Memberships are non-transferable and may only be used by the named member.
Bookings
* All classes, personal training sessions, HYROX simulations and youth sessions must be booked in advance through our booking system where applicable.
* Places are subject to availability.
Refunds
* Payments for memberships, classes, events and programmes are generally non-refundable.
* If you experience a problem with your booking or purchase, please speak to a member of the COMPND Coaching team. We will always consider individual circumstances and aim to reach a fair solution where appropriate.
Health & Safety
* Members are responsible for ensuring they are medically fit to participate in exercise.
* Any injuries, medical conditions or changes to your health must be declared before taking part in a session.
* Members should follow all coaching instructions and use equipment responsibly.
* COMPND Coaching reserves the right to refuse participation where it believes doing so is necessary for the safety of the individual or others.
Youth Programme
* A completed parent/guardian registration and consent form is required before participation.
* Parents or guardians must ensure all medical information is accurate and notify coaches of any illness or injury before each session.
* A parent, guardian or nominated responsible adult must remain contactable throughout each session and collect their child promptly at the end.
* Photography and video consent will only be given where authorised by the parent or guardian.
Personal Belongings
* Personal belongings are brought onto the premises at the owner’s risk.
* COMPND Coaching accepts no responsibility for loss, theft or damage to personal property.
Conduct
* We are committed to providing a welcoming, respectful and supportive training environment.
* Abusive, threatening, discriminatory or unsafe behaviour will not be tolerated and may result in removal from a session or termination of membership.
Photography & Social Media
* Photographs or videos may be taken for promotional purposes where appropriate consent has been obtained.
* Consent can be withdrawn at any time by contacting us.
Changes to Timetable
* COMPND Coaching reserves the right to amend coaches, class times, timetables, programmes or facilities where necessary.
* We will endeavour to give reasonable notice of any significant changes.
Limitation of Liability
Participation in physical exercise carries an inherent risk. While COMPND Coaching takes all reasonable steps to provide a safe training environment, participants attend sessions at their own risk. Nothing in these Terms & Conditions excludes or limits liability where it cannot legally be excluded under UK law.
Contact
If you have any questions regarding these Terms & Conditions, please contact:
COMPND Coaching
Email: compnd.hyrox@mail.com
By booking or attending a session with COMPND Coaching, you confirm that you have read, understood and agree to these Terms & Conditions.